before cleaning guide

       

Preporation Guide

  1) Be sure to point out every stain that you are concerned about to your technician, and tell him/her what the spot or stain is. When we know what caused a spot or stain, it is much more likely that we can remove it. Rest assured if it can come out , we can get it out.

2) Before the Technician arrives, please remove all breakables, plants, tables, misc. toys,books,loose clothing, area rugs,ect. From the work areas. We will move couches dinning chairs and tables in main living areas for free. Let us know if you need additional furniture moved.(Please clear the surfaces of all furniture to be moved.)

3) Dust and clean your baseboards, vacuum(you can never vacuum too much) and lay your entry mat on the carpet(we will clean that for free!) We will do anything we can to get and keep your carpet and upholstery clean and beautiful!

4) Let us know your every concern and what you expect! we are here to help ! Feel free to ask your technician  questions, voice your concerns, or to have us touch up an area again for you. We want you to be totally thrilled with your cleaning experience.

5) Have an open parking space clear  and as close to your front door as possible(Please leave entry clear also.) (ps. if winter must be clear of deep snow also.)

6) We love children and pets: However, because we are working with machinery, We ask that you keep children and pets away from work area.

**Our schedules fill up fast, and most clients book weeks in advance. To help us be as accommodating as possible to our family of clients, Please allow a minimum of 48 hrs notice should you need to re-schedule

 

If you’re not thrilled with our work, we’ll redo the problem area. If still not pleased, you don’t pay a cent! What could be more fair !